Terms & Conditions
The Horse Saddle Shop
Website: https://thehorsesaddleshop.com/
Last Updated: October 23, 2026
1. Introduction
Welcome to The Horse Saddle Shop. These Terms and Conditions govern your access to and use of our website, https://thehorsesaddleshop.com/, including any purchases made through our online store.
Throughout these Terms and Conditions, the words “we,” “us,” and “our” refer to The Horse Saddle Shop. The words “you” and “your” refer to any visitor, customer, or individual accessing or using our website.
By visiting our website, creating an account, or purchasing products from us, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please discontinue use of our website.
2. Eligibility and Website Use
By using our website, you confirm that:
You are legally capable of entering into a binding agreement.
You will provide accurate and complete information when placing an order.
You will use our website only for lawful purposes.
You will not attempt to interfere with the website’s security, functionality, or operation.
You will not use our website to engage in fraudulent activities or violate the rights of others.
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website, subject to applicable law.
3. Products and Product Information
The Horse Saddle Shop offers horse saddles, equestrian accessories, riding equipment, and other related products as displayed on our website.
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability information are accurate. However, minor variations in color, appearance, materials, or presentation may occur due to screen settings, lighting, manufacturing differences, or changes made by suppliers.
Product images are provided for illustrative purposes unless otherwise stated.
If a product description contains a material error, or an item differs substantially from what was advertised, please contact our customer service team for assistance.
We reserve the right to correct errors, update product descriptions, discontinue products, or change product availability, subject to applicable law and any obligations arising from orders already accepted.
4. Pricing and Promotions
All prices displayed on our website are stated in the currency indicated at checkout.
Prices, discounts, promotions, and special offers may change without prior notice. Any change will not automatically alter the agreed price of an order that we have already accepted, except where correction or adjustment is permitted by law and applicable order terms.
Unless expressly stated otherwise, product prices do not include any additional shipping charges, taxes, customs duties, or other fees that may apply. Applicable charges will be disclosed at checkout where required.
Promotional offers may be subject to additional conditions, including eligibility requirements, expiration dates, and product availability.
We reserve the right to correct genuine pricing or promotional errors. If an error affects an order you have placed, we will contact you and provide an appropriate resolution consistent with applicable law.
5. Orders and Order Acceptance
When you place an order through our website, you are submitting a request to purchase the selected products under the applicable terms.
After submitting an order, you may receive an order confirmation email. An automated confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.
We reserve the right to decline, cancel, or limit an order for legitimate reasons, including:
The product is unavailable or discontinued.
A pricing or product description error has occurred.
Payment authorization cannot be obtained.
We reasonably suspect fraud or unauthorized purchasing activity.
Delivery information is incomplete, inaccurate, or unsuitable for shipment.
A legal or regulatory restriction prevents fulfillment.
If we cancel an order after payment has been collected, we will arrange any refund due to you in accordance with applicable law.
You are responsible for reviewing your order details, delivery address, selected products, and contact information before completing checkout.
6. Payment Terms
We accept the payment methods displayed on our website during checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.
Payment may be processed by third-party payment service providers. Your use of those services may also be subject to their separate terms and privacy policies.
We do not guarantee uninterrupted availability of any third-party payment service. Payment processing may be delayed or declined because of authorization issues, security checks, or circumstances outside our control.
Orders may not be dispatched until the required payment has been successfully authorized or received.
7. Shipping and Delivery
We aim to process and dispatch orders within the estimated timeframes communicated at checkout or in our shipping information.
Delivery estimates are approximate and may be affected by carrier delays, weather conditions, customs procedures, public holidays, inventory availability, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
If an order is delayed, lost, or delivered incorrectly, please contact us so that we can investigate and explain the available options.
Shipping fees, delivery methods, tracking availability, and any applicable international shipping conditions will be communicated where relevant.
Nothing in this section excludes any rights or obligations that apply under consumer protection laws concerning delivery, non-delivery, or the transfer of responsibility for goods.
8. Returns, Refunds, and Exchanges
We want our customers to be satisfied with their purchases.
Returns, refunds, and exchanges are governed by our separate Return and Refund Policy, available on our website where published.
Unless otherwise stated in that policy, eligible returns must meet the applicable return conditions and be authorized before the products are shipped back.
Certain products, including used or personalized equestrian equipment, may be subject to specific return conditions, where permitted by law.
If you receive a defective, damaged, or incorrect product, please contact [email protected] with your order number and a description of the issue.
Nothing in these Terms and Conditions limits mandatory consumer rights or remedies available under applicable law.
9. Product Warranties
Products may be covered by a manufacturer’s warranty or another written warranty where expressly provided.
Any warranty terms, duration, exclusions, and claim procedures will be determined by the applicable warranty documentation.
Unless expressly stated otherwise, The Horse Saddle Shop does not independently guarantee that every product is covered by a separate commercial warranty.
Nothing in these Terms and Conditions excludes any warranty, guarantee, or consumer remedy that cannot legally be excluded or limited.
Customers should follow product care instructions and manufacturer guidance to help maintain the condition and safe use of their equestrian equipment.
10. Proper Use and Product Safety
Horse saddles and equestrian equipment must be selected, fitted, maintained, and used appropriately.
Customers are responsible for ensuring that products are suitable for their horse, intended activity, riding conditions, and individual requirements.
We recommend consulting a qualified saddle fitter or experienced equestrian professional where appropriate, particularly when selecting a saddle or other equipment that requires correct fitting.
Inspect products before use and discontinue use if damage, deterioration, or a safety concern is identified.
To the extent permitted by applicable law, we are not responsible for damage resulting from improper installation, unsuitable fitting, unauthorized modifications, misuse, neglect, or failure to follow product instructions.
This section does not exclude responsibility for defective products or other matters for which we are legally responsible.
11. Intellectual Property
All original content on our website, including text, graphics, logos, photographs, product descriptions, page designs, and other materials, is owned by or licensed to The Horse Saddle Shop or the relevant rights holder, unless otherwise stated.
This content is protected by applicable intellectual property laws.
You may access and use the website for personal, lawful shopping and informational purposes.
You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use website content without the required permission, except where applicable law permits such use.
All third-party names, trademarks, and product brands remain the property of their respective owners.
12. User Submissions and Reviews
If our website permits customers to submit reviews, feedback, photographs, or other content, you are responsible for ensuring that your submissions are lawful, accurate, and do not violate another person’s rights.
You must not submit content that is fraudulent, misleading, abusive, defamatory, unlawful, or infringes intellectual property or privacy rights.
By submitting content, you grant us a non-exclusive, royalty-free permission to use, reproduce, display, and distribute that content in connection with our business and website, subject to applicable law and our Privacy Policy.
You confirm that you have the necessary rights and permissions to submit the content.
We may moderate, remove, or decline to publish content that violates these terms or applicable law.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, payment providers, shipping services, or other external platforms.
These third parties operate independently and may have their own terms, privacy policies, and security practices.
We do not control third-party websites and are not responsible for their content, availability, or practices, except to the extent responsibility cannot legally be excluded.
Accessing external websites is at your own discretion. We recommend reviewing the relevant third-party terms before using their services.
14. Privacy and Personal Information
Your use of our website may involve the collection and processing of personal information, including your name, contact details, delivery address, and order information.
We handle personal information in accordance with our Privacy Policy and applicable data protection laws.
By using our website, you acknowledge that information may be processed as reasonably necessary to operate the store, fulfill orders, provide customer support, prevent fraud, and meet legal obligations.
Please review our Privacy Policy for additional information about how personal information is collected, used, disclosed, and protected.
15. Website Availability and Security
We aim to maintain a reliable and secure website. However, we do not guarantee that our website will always be available, uninterrupted, error-free, or free from security vulnerabilities.
Access may occasionally be suspended or restricted for maintenance, upgrades, security measures, or circumstances beyond our reasonable control.
You agree not to introduce malicious software, attempt unauthorized access, disrupt website operations, or misuse any feature of the website.
We may take reasonable steps to investigate and address activities that threaten the security, integrity, or proper functioning of our services.
16. Limitation of Liability
To the extent permitted by applicable law, The Horse Saddle Shop will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products where such losses are lawfully excludable.
We are not responsible for losses resulting from events beyond our reasonable control, subject to any applicable legal obligations.
Nothing in these Terms and Conditions excludes or limits liability for fraud, fraudulent misrepresentation, willful misconduct, or any other liability that cannot legally be excluded or limited.
Nothing in this section affects consumer rights, statutory warranties, or remedies that applicable law protects.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for reasonable losses, liabilities, and expenses arising directly from your unlawful use of the website, your material breach of these Terms and Conditions, or your infringement of another person’s rights.
This provision does not apply to the extent that a loss results from our own negligence, unlawful conduct, or other circumstances for which you cannot legally be held responsible.
18. Governing Law and Disputes
These Terms and Conditions are intended to be governed by the laws of the State of Texas and applicable federal laws of the United States, without disregarding any mandatory consumer protection laws that apply to a particular transaction.
If a dispute arises, we encourage you to contact our customer service team first so that we can attempt to resolve the matter informally.
Where an informal resolution is unsuccessful, either party may pursue remedies available through the appropriate courts or other lawful dispute resolution procedures.
Nothing in this section removes any rights you may have to bring a claim in a court or forum that applicable law requires or permits.
19. Changes to These Terms and Conditions
We may revise these Terms and Conditions from time to time to reflect changes in our business operations, website features, products, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Changes will generally apply from the date they are published, subject to applicable law and any existing contractual obligations.
We encourage customers to review this page periodically.
20. Severability
If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary.
The remaining provisions will continue in effect to the extent legally permissible.
21. Entire Agreement
These Terms and Conditions, together with any applicable policies referenced on our website, constitute the terms governing your use of our website and purchases made through our store.
If a separate written agreement applies to a particular transaction, the relevant documents will be interpreted together to the extent permitted by law.
22. Contact Information
If you have questions about these Terms and Conditions, our products, or an order, please contact us using the information below.
Business Name: The Horse Saddle Shop
Website: https://thehorsesaddleshop.com/
Business Address: 1845 Westcrest Dr, Houston, TX 77055, United States
Phone: +1 213 3405 067
Email: [email protected]
We appreciate your interest in The Horse Saddle Shop and thank you for shopping with us.