Reviews
I recently purchased a lady’s circle Y trail saddle & saddle bag from the Horse Saddle Shop. The customer service was beyond fantastic, they were very helpful with all of my questions (there were a lot!!) having never bought a saddle online without seeing it first.
This saddle has quite honestly changed my riding journey. My horse is so much happier given how much more lightweight this type of western saddle is and I am so much more comfortable and confident.
Thank you for the impeccable service, quality goods and follow up to make sure we were happy!
I purchased a Kodiak barrel saddle after months almost a year looking for a saddle that would fit my foundation built paint. I ordered the saddle fit tool which was extremely helpful. Liz was a dream to work with and have already recommended them to friends! I love the ease of purchasing was pretty amazed at how perfect this saddle fit! I will definitely be using them for all my saddle needs in the future!
Shopping for equestrian equipment online can save time, especially when you want to compare different products before making a decision. The website provides a convenient way to explore available saddles and riding accessories from home.
I ordered a saddle that turned out to be out of stock. A Horse Saddle Shop associate contacted me and informed me of this, and told me that Circle Y would assemble a new saddle for me, but it would not be delivered for another month. The associate also offered to send me a similar saddle if I didn't want to wait for the new Circle Y saddle. I informed the associate that I would be willing to wait for the new Circle Y saddle. The saddle arrived the next month and is beautiful! I had received a discount when I originally ordered the saddle, and the discount was still included in the invoice in spite of the delivery delay. I would highly recommend the Horse Saddle Shop for your saddle needs!
then offered to send a different saddle
The team at Horse Saddle Shop where great. I was struggling with the proper seat size, due to my own denial, finally finding one I liked I ordered it. It arrived damaged and it was an immediate response on sending it back and making things right. Super happy with the saddle I have now that I got through them. Would definitely purchase from them again.
Everyone (Josh was my go to) at the Horse Saddle Shop go above and beyond trying to please their customer! After ordering several saddles, we finally found one that works! It was an extra wide Cashel trail saddle, I am not personally crazy about the padded seat, but it works on the horse. Thanks HSS👍🏻🐴💕